Dear Customers:

I am excited to have this opportunity to introduce you to our new product line, D1 abrasives and cutting tools. Pac Com is the first U.S. company to be named a marketing partner for D1 Tools and we are honored to have been chosen.

D1 is a new material used to make abrasive and cutting tools. Currently used in Europe and Asia, D1 tools are performing 2x to 4x better than standard carbide cutting tools. Customers are seeing German tool performance at a fraction of the cost.

Hyundai Heavy Industries (HHI) is using one D1 (carbide) burrs on their ship building line where they used to require four standard carbide burrs for the same job; 400% better. HHI shipyards now use almost 5,000 D1 burrs each month.

Hyundai Motors tested D1 and found they needed only one D1 carbide burr when they needed six of their current carbide burrs; a 6x improvement in productivity.

Bevel Tools ( Netherlands ) was able to launch a line of higher margin Premium bevel heads because of the performance of D1 in their bevel heads.

I don’t need to tell you about the time and money we all save when we use tools that work. I’m the first person to want you to save money, but I want you to actually save real money not just buy at a lower price. D1 allows me to continue my commitment to providing my customers with the very best; and still at competitive prices.

I believe D1 Tools will improve your business because:

• You can offer your customers a better product, that • Saves them money, and
• Improves their competitiveness
• Save your tool cost

Pac Com will start our D1 program with three products while we learn more about how we can benefit using D1 materials. We will start with an “SL” style carbide burr, D1 blanks and D1 rods. As we go along we will work with you to add new carbide tools and even manufacture carbide cutting tools to your design.

I have enclosed an introductory flyer about D1 and you can go to our website to see our new D1 page. In the coming days, we will call you to follow up on this letter. We understand you are busy, but we are here to help you make money and we think D1 can do that.

In the mean time, if you have any questions about our Carbide Burrs or about rod and blanks, please do not hesitate to give me a call on my cell phone at (714) 904-9070. If I don’t have the answer I will get it for you.

Pac Com and now D1 Tools will continue my personal commitment to our principles of quality, price and customer service.

Thank you for your business and my very Best Regards;

Sang Won Park

Pac Com International/ Pac Com Abrasives & Supplies, Inc.
11217 Shoemaker Ave
Santa Fe Springs CA 90670